Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

$1,200 new hire sign-on bonus for this position. (rehires termed more than 1 year also eligible)

We are searching for a Patient Access Intake Representative

Hours: 32hrs

Shift: Day Shift with shift, weekend and holiday rotation; 7:00am - 3:30pm

Location: Charlton Memorial Hospital – Fall River, MA; Must be able to train and commute to other Southcoast hospital sites if needed

A career at Southcoast Health offers you:

• A culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.
• Comprehensive benefits package
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities for aspiring leaders

Find out for yourself why Southcoast Health has been voted Best Place to Work 6 years in a row!

Southcoast Health is an Equal Opportunity Employer.

Under the general supervision of the Team Leader, Patient Access, performs a wide variety of duties to facilitate patient access throughout the organization. Insure patient compliance with applicable hospital policy and obtains accurate patient information to insure patient safety and optimal reimbursement to the organization in accordance with various external regulations. Determine and actively collect patient liabilities.

• Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred
• Medical Terminology Certificate preferred
• Demonstrated very good communication & interpersonal skills
• Strong computer skills including medical based programs
• Proficiency with Word, Excel, and other software programs preferred
• Over three years related health care experience including working with third party payers preferred.
• CHAM (Certified Healthcare Access Manage) or CHAA (Certified Healthcare Access Associate) preferred
• Medical Terminology Certificate preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired